Liminal API Hub
Liminal’s API Hub is a revolutionary step forward in supply chain communication
What is Liminal’s API Hub
Liminal’s API Hub is a revolutionary change in supply chain communications, providing frictionless communication between supply chain partners.
The API Hub provides your business with real time data from your partners. Eliminating the need for customer service reps to continuously ask, “Where’s my stuff?”
Switching from outdated EDI systems to Liminal’s API Hub gives your businesses a competitive advantage by reducing costs and providing your team and customers with the information they need to get things done faster and more efficiently.
At Liminal, we’re setting a new standard for supply chain communications. With a simple setup process, your business can be live in hours, not months. Without project or capital expenses, just one simple API hub for all your partners.
See how affordable it is to integrate the API Hub into your company with our transparent pricing plans.
How Liminal’s API Hub Works
The API Hub moves supply chain technology forward by providing your business with a simple way to share data with your partners.
APIs, or application program interfaces, are commonly used by technology companies to allow software applications to communicate with each other in real time.
Using this technology allows companies to share specific pieces of data, such as order status or when a shipment has been delivered.
A challenge to using APIs is that every API is slightly different. They might have different credentials, different field names, or return data in slightly different formats. Liminal is changing this by providing a single hub that allows APIs to communicate with each other.
Flexibility
What makes Liminal’s API Hub stand out is we’ve developed a simple way for your company to connect with your partners’ APIs in a secure environment without having to spend months in development or hire specialized programmers.
Using our API Hub makes it easy to manage your company’s APIs in one place. Adding new customers, shippers, or suppliers can be done in a few hours.
Once the API is set up, it only takes a few additional steps to integrate it with your sales system and display it across an internal network or a public facing website. We take care of maintaining the APIs, letting you focus on your customers.
Learn about using our sandbox to see how it works
Carrier Connections
Liminal’s API Hub can work with any API. We’ve already built in standard integrations for Estes Express, A Duie Pyle, Old Dominion and are in the process of adding hundreds more. We also do custom integrations.
API Hub Benefits
Liminal’s API Hub delivers your company’s supply chain data in real time. Allowing your employees, customers, and suppliers access to bills of lading (BOL), proof of delivery (POD), and tracking information across your company’s network and through your website.
Switching to Liminal gives your company a competitive advantage over businesses using outdated EDI systems. See how the Liminal Advantage makes life better for your team!
A Better Customer Experience
Customers’ expectations are changing. Using the API Hub provides your customers with a better experience by being able to access their information in real time. Whether tracking an order’s status or accessing a Bill of Lading, the API Hub provides them with the information they need when they want it.
Customer Service Teams
World class customer service starts by making sure your customer service team has the information they need before customers start asking questions.
Integrating data from the API Hub into your company’s systems provides customers who want a self-service option a choice while giving CSRs the info they need for customers who like to pick up the phone and chat.
Reducing the amount of time customer service reps spend answering where is my order (WISMO) questions frees up their time and resources to focus on your customers’ other needs.
Finance and Accounting
Liminal’s API Hub saves companies money. With a low transaction fee and minimal ongoing costs, using our API Hub is a smart business decision.
In addition to providing a predictable cost structure, we’ve eliminated implementation and set up fees.
With the API Hub, your finance team has instant access to POD (Proof of Delivery) for all your orders. The POD can be attached to invoices or embedded into collection systems, ensuring you get paid more quickly. It also provides information needed for annual audits.
Want to find out how much money Liminal’s API Hub can save your company? Contact us for a free ROI analysis
Shipping
Liminal’s API Hub makes life easier for your shipping department. It reduces the amount of time spent looking up order statuses and allows them to close the loop on deliveries.
It lets shipping managers spend more time on critical items and less time on clerical issues.
The data from the API Hub can also be used to identify internal patterns to improve efficiency.
Key Features
Plug & Play API
One API connection for all your partners.
Simple Carrier Management
Business users can manage connections, credentials, and carriers on their own.
No setup fees
If a carrier isn’t in our network, we’ll add them at no cost to you.
Multiple API keys
All plans include multiple production API keys for easy key rotation.
No Transportation Management System (TMS) required
Our API hub works with any platform that can talk to the internet.
No Data Transformation
Use the data you already have. Data calls can be made with the carrier name (however it’s spelled) or SCAC.
RESTful API
Using our RESTful API means data on demand and the ability to display information to users without having to store it.
Webhook API
Our Webhook API updates your system as events happen.
Self Service Testing
Users can test with live data without having to wait for a project team.
API Hub Plan Pricing
At Liminal our goal is to keep pricing simple, transparent, and predictable. Our monthly plans are based on the number of carrier connections you need and can be changed at any time.
To start using the API Hub set up an account and choose your plan. Learn more about accounts.
| Carrier Connections | Users | API Keys | Price |
|---|---|---|---|
| Up to 5 | 2 | 2 | $100/month |
| Up to 15 | 5 | 5 | $250/month |
| Up to 30 | 10 | 10 | $500/month |
| Over 30 | Over 10 | Over 10 | Contact Us |
Security by Design
At Liminal, Your data is your data.
Liminal’s API Hub was designed from the ground up to keep your company’s data secure. We understand that security is not an option. The API Hub is a web-based service that is simple to set up and is maintained by Liminal’s world-class IT team. Learn more about how Liminal is putting security first.
Multi-factor authentication
Whether you’re a customer, a partner, or an employee, MFA (multifactor authentication) is required to access an account.
Encrypted Credentials
Your company’s credentials and partner’s credentials are encrypted. A company’s credentials are unlocked when a user logs in and are automatically locked when a user logs out or a session times out.
Session Keys
Credentials stored at Liminal are individually encrypted with their own separate session keys. Session keys are encrypted by your company’s public key and can only be unlocked by individuals who have login access.
Data Retention
Your data belongs to you. When possible, we don’t store your data after it’s delivered to you. Whether we are transmitting a tracking number, document, or other sensitive information, any temporary version is deleted and overwritten with random data as soon as our system confirms you have received your data.
Getting Started
Schedule a demo or phone call to learn more about what Liminal can do for your company.