Why Choose Liminal
A revolutionary step forward in supply chain communication
Liminal’s API Hub
Liminal’s API Hub is revolutionizing supply chain communication by providing frictionless communication between supply chain partners.
Liminal’s innovative API Hub provides businesses with real time data from their partners. Eliminating the need for customer service reps to continuously place calls asking, “Where’s my stuff?”
Switching from outdated EDI systems to Liminal’s API Hub gives your businesses a competitive advantage by reducing costs and providing your team and customers with the information they need when they need it.
At Liminal we’re setting a new standard for supply chain communications. With a simple setup process, your business can be live in hours, not months. With no project, no capital expense, just one simple API for all your partners.
See how affordable it is to integrate the API Hub into your company with our transparent pricing plans.
Simplicity
Liminal’s API Hub simplifies basic tasks for your customer service, shipping, and accounting teams by providing them with the information they need when they need it.
Saves Money
Liminal’s API Hub doesn’t just cost less than traditional EDI systems. It saves money by reducing time spent tracking orders and provides proof of delivery in real time.
Security
Liminal’s API Hub was built using a security first architecture that ensures your data is only accessible to you and can not be used by anyone else for any reason.
To get started with Liminal’s API Hub,
try our self-service option or Schedule a free, no obligation demo.
How Liminal’s API Hub Works
Liminal’s API Hub is a revolutionary step forward in supply chain communications.
APIs, or application program interfaces, are commonly used by technology companies to allow software applications to communicate with each other in real time.
Using this technology allows your company to share specific pieces of data, such as order status or when a shipment has been delivered.
A challenge to using APIs is that every API is slightly different. They might have different credentials, different field names, or return data in slightly different formats. Liminal is changing this by providing a single hub that allows your company to communicate with its partners.
Flexibility
What makes Liminal’s API Hub stand out is we’ve developed a simple way for companies to connect with their partners’ APIs in a secure environment without having to spend months in development or hire specialized programmers.
Using Liminal’s API Hub makes it easy to manage your company’s APIs in one place. Adding new customers, shippers, or suppliers can be done in a few hours.
Once the API is set up, it only takes a few additional steps to integrate it with your sales system, display it across an internal network, or a public facing website. We take care of maintaining the APIs, letting you focus on your customers.
We’ve already built in standard integrations for Estes Express, A Duie Pyle, Old Dominion and are in the process of adding hundreds more. We also do custom integrations.
Try our Sandbox to see how it works.
The Liminal Advantage
Liminal’s API Hub delivers your company’s supply chain data in real time. Allowing your employees, customers, and suppliers access to bills of lading (BOL), proof of delivery (POD), and tracking information across your company’s network and through your website.
Switching to Liminal gives your company a competitive advantage over businesses using outdated EDI systems. See how the Liminal advantage makes life better for your team!
A Better Customer Experience
Today’s customers have new expectations. Using the API Hub provides your customers with a better experience by being able to access their information in real time. Whether tracking an order’s status or accessing a Bill of Lading (BOL), the API Hub provides the information they need when they want it.
Customer Service Teams
World class customer service starts by making sure your customer service team has the information they need before customers start asking questions.
Integrating data from the API Hub into your company’s systems provides customers who want a self-service option a choice while giving CSRs the info they need for customers who like to pick up the phone and chat.
Reducing the time customer service reps spend answering where is my order (WISMO) questions frees up their time and resources to focus on your customers’ other needs.
Finance and Accounting
Liminal’s API Hub saves companies money. With a low transaction fee and minimal ongoing costs, using our API Hub is a smart business decision.
In addition to providing a predictable cost structure, we’ve eliminated implementation and set up fees.
With the API Hub, your finance team has instant access to POD (Proof of Delivery) for all your orders. The POD can be attached to invoices or embedded into collection systems, ensuring you get paid more quickly. It also provides the information needed for annual audits.
Want to find out how much money Liminal’s API Hub can save your company? Contact us for a free analysis.
Shipping
Liminal’s API Hub makes life easier for your shipping department. It reduces the amount of time spent looking up order statuses and allows them to close the loop on deliveries.
It lets shipping managers spend more time on critical items and less on clerical issues.
The data from the API Hub can also be used internally to identify patterns to improve efficiency.
Security by Design
At Liminal, Your data is your data.
Liminal’s API Hub was designed from the ground up to keep your company’s data secure. We understand that security is not an option. The API Hub is a web-based service that is simple to set up and is maintained by Liminal’s world-class IT team. Learn more about how Liminal is putting security first.
Multi-factor authentication
Whether you’re a customer, a partner, or an employee, MFA (multifactor authentication) is required to access an account.
Encrypted Credentials
Your company’s credentials and partner’s credentials are encrypted. A company’s credentials are unlocked when a user logs in and are automatically locked when a user logs out or a session times out.
Session Keys
Credentials stored at Liminal are individually encrypted with their own separate session keys. Session keys are encrypted by your company’s public key and can only be unlocked by individuals who have login access.
Data Retention
Your data belongs to you. When possible, we don’t store your data after it’s delivered to you. Whether we are transmitting a tracking number, document, or other sensitive information, any temporary version is deleted and overwritten with random data as soon as our system confirms you have received your data.
Getting Started
Schedule a demo or phone call to learn more about what Liminal can do for your company.